MATURIX IT provides the capabilities an IT organization needs to increase maturity throughout the IT Service Management value chain, which is key to successfully integrate ITSM with other areas in order to succeed in the Digital Transformation age. Based on an international standard for process maturity and an in-house developed scale for assessing the maturity of both ITSM teams and tools, MATURIX IT enables a holistic approach for managing IT Maturity and empowering Continual Improvement.
The IT Maturity Management approach involves three basic steps:
Assess the current effectiveness and maturity of your processes, people and tools.
Evaluate Business & IT goals and define priorities and a roadmap for improvement.
Implement improvements, achieve quick wins and move to the next iteration.